Terms & Conditions and Privacy Policy

Effective Date: November 2025
Operated by The Working Artist LLC, Phoenix, Arizona, USA

By purchasing or participating in any program offered by The Working Artist LLC—including The Working Artist Academy, Just You + Me, or The Creative Career Catalyst—you agree to the following Terms & Privacy practices.

Please read these carefully before completing your registration.

1. Enrollment & Eligibility

You must be at least 18 years old and have a reliable internet connection to participate in any Working Artist program.
Enrollment grants you personal access only; your logins, materials, and recordings may not be shared.

2. Programs Covered Under These Terms

A. The Working Artist Academy (Beta Cohort & Future Cohorts)

Access includes course videos, live calls, discussion boards, and downloadable resources.

Refund & Deferral Policy – Academy

Because the Academy is a structured cohort with limited seats:

Before the program begins:

Full refund minus a $100 administrative fee.

After the program begins:

No refunds.
In extraordinary cases (illness, emergencies), participants may defer once to a future cohort, pending availability and approval.

Lifetime Access – Academy

You retain ongoing access to course materials for the lifetime of the program—meaning as long as The Working Artist Academy remains active.
Content and platform may evolve or be retired at our discretion.

B. Just You + Me (Private Mentorship Program)

This is a multi-session mentorship experience delivered privately by Crista.

Refund Policy – Just You + Me

Once the first session begins, tuition is non-refundable.
If you cancel before the first session has been scheduled, you may request a refund minus a $50 administrative fee.
Rescheduling sessions requires 24 hours’ notice. Missed or late-cancelled sessions are forfeited.

C. The Creative Career Catalyst (Single Intensive Session)

A single, deep-dive coaching session designed to clarify direction, create strategy, and ignite momentum.

Refund Policy – Catalyst Session

Because this is a one-time appointment, fees are non-refundable once your session is booked.
You may reschedule one time with at least 24 hours’ notice.
No-shows or same-day cancellations are forfeited.

3. Payments

All prices are in U.S. dollars.
PayPal processes Academy payments.
Stripe processes one-on-one programs.
For programs with payment plans, all installments must be completed—even if you discontinue early—because your spot and access are reserved for the full term.

4. Conduct & Use of Materials

All content—videos, PDFs, exercises, recordings, curriculum, and brand materials—is protected by copyright.

You may not:

copy or redistribute materials
share login credentials
use the curriculum for your own programs
record sessions (unless permission is granted)

You may:

download materials for your own personal use
take notes
rewatch replays in accordance with your program’s access terms

We reserve the right to remove anyone for disrespectful or disruptive behavior without refund.

5. Technology & Availability

We make reasonable efforts to keep the Learnbase platform and video tools running smoothly. Temporary outages, updates, or third-party interruptions may occur.
The Working Artist LLC is not responsible for technical issues beyond our control.

6. Privacy Policy

How We Use Your Information

We collect the information you voluntarily provide (name, email, billing info) so we can:

deliver your program
manage your account
send updates, reminders, and relevant offerings
provide customer support

We do not sell or rent your data.

Third-Party Services

Payments are processed securely by PayPal or Stripe.
Both services maintain their own privacy policies and security standards.
The Working Artist may use cookies or analytics to support functionality.

Your Rights

You may request to access, update, or delete your personal data by contacting:
[email protected]

You may unsubscribe from emails at any time.

7. Limitation of Liability

Participation in any Working Artist program is voluntary and at your own discretion.
The Working Artist LLC and its representatives are not liable for:

indirect or consequential damages
lost profits or opportunities
technical issues
outcomes of business or creative decisions

Our total liability will not exceed the fees paid.

8. Governing Law

These terms are governed by the laws of the State of Arizona, USA.
Any disputes will be resolved in the courts of Phoenix, Arizona.

9. Updates to Terms

We may update these Terms & Privacy practices occasionally.
The most current version will always appear at theworkingartist.com.
Continued participation signifies acceptance of any updated terms.