General questions or comments on the platform

[Anahata Ishaya]

Hi Neil;

 

I have just loaded 6 galleries but seems to have doubled up and the second has no images in it. I tried to delete but it will not. I have tried the directions you gave another artist. Also how do I rename my galleries after the fact. None of the edits allows for that.

Best Regards,

Anahata

[Neil Hammond (TWA Team)]

This is fixed now so you can delete galleries.

See:

https://learning.theworkingartist.com/navigation-guide/#1506980282156-d488f758-9f13

[Susan Havey]

Hi Neil,

I am unable to play any of the currently available videos on my iPad.  The shortcut links, and the two Play buttons do not respond.  However, the YouTube button does work, but then I’ve left the site, and workbook.  These links do seem to be working on other devices.

Thanks!

Susan Havey

[Neil Hammond (TWA Team)]

Could you let me know what generation ipad you have and what browser you are using on it so i can get our dev team to investigate.

Thanks

Neil

[Neil Hammond (TWA Team)]

Ok – thank you. We have a developer looking into this.