General questions or comments on the platform

[Antonella Sigismondi – (Coochie Mondi)]

Hi Neil!

I am not sure how to submit my Notebook- I’ve successfully submitted 1 but am unable to submit my other 2??.  It says something about email.

Thanks,

Antonella Sigismondi

[Beverley]

Hello Neil,

This morning I made notes in the video workbook for chapter 3 but couldn’t save them. I did not have this problem with chapters 1 and 2. I tried to save several times.  In the end I tried to tick the workshop as done but that also didn’t work. This evening I shut the page and restarted the computer. Went to workbook chapter 3 to find indeed nothing saved, and would not save a test note I wrote in the first tab, so the problem wasn’t solved by restarting.

Hope you can help.

Beverley

 

[Neil Hammond (TWA Team)]

Hi Beverly

It’s working for us, so we just had to make an educated guess at what might be causing this for you and made an adjustment. Can you check now and let us know if it works for you please.

Thanks!

Neil

[Beverley]

Working now. Thanks for your help!

[Neil Hammond (TWA Team)]

Great! Thank you.

[Beverley]

The save function on chapter 3 seems to be working now so no need for further assistance