Welcome to The Working Artist Learning Site Forums Feedback General questions or comments on the platform

  • sandrajordan

    Member
    October 23, 2017 at 1:50 pm

    Hi, I just went to post my artist statement in my profile section but can’t see where to post it.  in the profile section I just have
    Base    Name  sandrajordan

    am I looking in the wrong place?

    • Neil Hammond (TWA Team)

      Administrator
      October 23, 2017 at 1:55 pm

      Hi

      Follow these 3 steps…then you’ll see the fields you can add info to, including the Artist Statement…

    • sandrajordan

      Member
      October 23, 2017 at 1:58 pm

      thanks, not sure why I didn’t see that before!

    • Neil Hammond (TWA Team)

      Administrator
      October 24, 2017 at 3:10 am

      Is this happening to a particular video?

  • Mark Butler

    Member
    October 24, 2017 at 2:41 am

    I’m getting the same issue mijwallace reported – the videos go black when an image is inserted. I’m using Firefox on a PC and have the same issue when trying in Chrome.

    • Neil Hammond (TWA Team)

      Administrator
      October 24, 2017 at 3:37 am

      We’re these in Chapter 2?  I think i’ve caught them now. Sorry – we upgraded all internal links from http to https recently due to new internet protocol requirements but it looks like our script didn’t catch some links including these images in Chapter 2. I have updated them manually so you should not have this issue now.

    • Mark Butler

      Member
      October 24, 2017 at 3:46 am

      They were and they are now working – thanks

    • Neil Hammond (TWA Team)

      Administrator
      October 30, 2017 at 8:33 am

      Hi don’t worry about this. The ‘submit workbook’ function is a video workbook feature  that is not relevant to this course. We have an upgrade that allows us to hide this but I am hesitant to push the upgrade mid-course….so please just ignore this for now – nothing needs to be submitted!

      Thanks

      Neil

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