Archive: Business Questions for the Community

[sandrajordan]

Hi everyone. Hope you’ve all had a good Christmas.  I would love a bit of advice on the following:

I received this email on the 20th December.

“Dear Ms. Jordan 
I am interested in purchasing two of your prints but am having difficulty finding the image number or name. Both are in the Silent Beauty collection and are the 17th and 22nd images as you scroll through the online site. I also am considering image #5. Please tell me the exact dimensions of the printed images. I am considering either small or medium sizes and would like to know how large the white border will be.

Your work is beautiful and I look forward to enjoying them in my home.Thanks for your help”

We had a few emails go back and forth, I gave her the dimensions of them all and the last email from her, which I replied to said

“Thanks, Sandra.
We are discussing sizes now and will get back to you, probably after the weekend. Just to be clear, the sizes you gave me include the 1″ borders all around, correct? Dee”

So my question is, do I just wait and see if she comes back to me or should I wait a while and then contact her to see if she’s still interested and if the latter, how long should I wait bearing in mind it’s the holidays. I always have this worry of being too pushy but also need to maybe ‘man’ up a little and be more business like!

Any advice is much appreciated.  Thanks

 

[Anahata Ishaya]

Hi Sandra;

Clearly, they love your work and are interested enough to contact you for additional details. Unless you have some new information that you might share with them, I would give them the space to continue their processing of the idea of buying.

What has just occurred is to send them one of the images they are interested in,  in situ above a sofa or bedroom which could help them visualise it in their home. Some people need that additional boost.

 

Good Luck! Your images are serene.

 

Anahata Ishaya

NZ

[sandrajordan]

Thanks Anahata, sorry for taking so long to reply, I didn’t get a notification, I must have forgotten to tick that box!

I waited a week and then contacted her again and asked if she had any other questions or if I could help with anything and she ordered two prints straight away. So good result!